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Terms & Conditions 1. Introduction Welcome to SG No.1. By accessing our website (sgno1.com) and purchasing our products, you agree to comply with and be bound by these Terms & Conditions (“Terms”). Please read them carefully before using our services. 2. Eligibility You must be at least 18 years old or accessing the site under the supervision of a parent or legal guardian. By placing an order, you confirm that all information you provide is true, accurate, and complete. 3. Products & Availability All products are subject to availability. We reserve the right to discontinue, update, or modify products without prior notice. Product images are for illustrative purposes only. Actual packaging or presentation may vary. 4. Pricing & Payment All prices are listed in Singapore Dollars (SGD) unless otherwise stated. We reserve the right to update prices at any time. Payment must be made in full at checkout through the approved payment gateways provided. 5. Shipping & Delivery Orders are processed within 3–5 business days (excluding weekends and public holidays). Singapore local orders are typically delivered within 2 business days after processing. International shipping timelines vary depending on destination and customs clearance. We are not responsible for delays caused by courier services, customs, or unforeseen circumstances. 6. Refund Policy (No Returns) Due to the perishable nature of food products, we do not accept returns. Refunds may be issued within 30 days of order date if: Products arrive damaged or defective; Incorrect items are delivered; Products are expired or unsafe for consumption. Refunds will be processed back to the original payment method within 7–10 business days once verified. 7. Customer Responsibilities Customers are responsible for providing accurate delivery information. SG No.1 is not liable for failed deliveries due to incorrect or incomplete addresses. Customers must inspect products upon delivery and notify us immediately of any issues. 8. Intellectual Property All text, images, graphics, logos, and trademarks on this website are the property of SG No.1. You may not copy, reproduce, or use any content without our prior written consent. 9. Limitation of Liability SG No.1 shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our maximum liability is limited to the purchase price of the product(s) in question. 10. Governing Law These Terms shall be governed by and construed under the laws of Singapore. Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore. 11. Amendments We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting on this website.

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